Free Shipping on orders above Rs.3000

Frequently Asked Question!

Anti Hair Fall Shampoo

Since there is no clear definition of “clean” when it comes to beauty products, we focus on the intersection of safety and high performance when developing our products. We never use SLS + SLES sulfates, formaldehyde, phthalates, or parabens, and all of our products are compliant with EU, Target Clean and Ulta Beauty standards. All our products are vegan, cruelty-free, and dermatologist tested, and our 100% natural fragrances are certified to meet to ensure the highest quality and integrity of ingredients.

 

Safety is incredibly important to us, so we are always seeking continuous improvement. We won’t ever make a product that we wouldn’t use on our own children (literally, because they also use Odele).

Verve Care products are made up of natural ingredients, ingredients derived from natural components and clean synthetic ingredients. Our priority is to meet leading industry clean standards while focusing on using the best ingredients—both natural and synthetic—that work together to support the integrity of the effectiveness of our formulations. 

We do not use any animal-derived ingredients in our products. Our manufacturing partners may work with animal-derived ingredients in their facilities, but they take precautions against cross-contamination. We are also cruelty free and certified by Leaping Bunny.

Our products are never tested on animals. Our product testers are humans, including friends, family, former colleagues and their friends and family. These are real people with real opinions who represent a diverse set of needs and have been showering their entire lives.

As a company founded by mothers who have children with severe skin sensitivities, we understand first-hand the challenges personal care products can cause. All Verve products go through extensive lab testing–supervised + reviewed by a dermatologist–to ensure our formulas, while effective, are also non-irritating.

We understand first-hand the challenges personal care products can cause. All Verve products go through extensive lab testing–supervised + reviewed by a dermatologist–to ensure our formulas, while effective, are also non-irritating.

At Verve, we create clean, premium beauty essentials for you + your people, kids included! We won’t ever make a product that we wouldn’t use on our own children (literally, because they also use Verve). For infants, we recommend speaking to an expert to decide what is best.

Our gentle shampoos and conditioners are safe for dandruff sufferers, as they are gentle enough to remove dirt and excess oil without drying the scalp. However, Odele products currently do not contain any medicinal ingredients specifically targeted to treat dandruff.

While the causes of dandruff vary, contact dermatitis or a dry scalp are common culprits. Those with mild cases of dandruff will benefit from the gentle cleansing properties of our sulfate-free shampoos, but in cases of severe or persistent dandruff, we recommend using a medicated shampoo or seeking a recommendation from your dermatologist.

The biggest risks to color-treated hair are harsh surfactants (like SLS and SLES) and aggressive solvent systems that can strip color and moisture from the hair. All Odele products are sulfate-free and formulated to be as mild but effective as possible. In addition, our products are lab-tested to ensure no adverse impacts on color-treated hair.

The chelation technology found in our Curl Defining No-Lather Shampoo and Clarifying Shampoo is specifically formulated to target minerals and metal deposits commonly found in hair, without removing moisture and nutrients curls need. Since chelation shampoos are slightly more powerful, they should not be used more than twice per week in order to avoid dulling color over time. 

We never use SLS + SLES sulfates, formaldehyde, phthalates, or parabens.

Products + Usage

Choosing the right hair care shouldn’t require a PhD. Take our short and we’ll find the perfect combo for you and your locks.

Feel free to mix and match to find your perfect combo. For example, if you have oily prone hair but need extra moisture, use the Volumizing Shampoo with our Smoothing Conditioner or Leave-In Conditioner. If you have curly hair but prefer a lather, use our Smoothing Shampoo with Curl Defining Conditioner. No matter what combination you choose, all Verve products work together (in your hair and on your shower shelf!).

The hair shaft is made up of many shingles from root to tip. Depending on several factors—pH being a large one—you can influence whether the shingles lay flat or not. As a result, the pH level varies by product in order to deliver differing results by hair type. 

The pH levels for each product can be found under the “Best for Hair That’s” or “Best for Skin That’s” tab on each individual product’s page.

All Verve products are free from SLES + SLS sulfates, and as a result, our shampoos may not lather as much (or in the same way) as you are used to. That being said, all our shampoos (except for our Curl Defining No-Lather Shampoo) have a luxurious lather when used correctly. For the best results, we recommend rubbing the shampoo in your hands, adding water until you get a nice lather, then applying it to sopping wet hair.

Clarifying shampoos are kind of like normal shampoos on steroids. They are formulated to purge your hair and scalp of any excess build-up (of hair products, hard water minerals, chlorine, and more), which can leave your hair feeling dull, greasy, or limp.

In comparison to regular shampoos, clarifying shampoos generally have a higher concentration of surfactants, the soap-like ingredient responsible for cleansing and clarifying your hair. So while clarifying shampoos can be a wonderful addition to anyone’s hair regimen, overuse can strip the scalp of essential oils that keep your hair looking healthy. Think of it as washing your hands too frequently – too much cleansing can lead to dry and cracked hands.

We generally recommend using our clarifying shampoo no more than once per week, but it really depends on what your hair goes through on a daily basis. For instance, if you use a lot of hair styling products, have hard water, or swim in chlorinated pools, you may need to use a clarifying shampoo more frequently. The same goes for infrequent hair washers or those with more significant oil buildup.

All Odele products are sulfate-free and formulated to be as mild but effective as possible. That being said, the chelation technology found in our Curl Defining No-Lather Shampoo and Clarifying Shampoo is specifically formulated to target minerals and metal deposits commonly found in hair, without removing moisture and nutrients curls need. Since chelation shampoos are slightly more powerful, they should not be used more than twice per week in order to avoid dulling color over time. 

At the end of the day, our biggest advice is to listen to what your hair and scalp are telling you. Do they feel healthy? If so, you’re probably washing and clarifying often enough. If not, it could be time to tweak your routine ‘til you find your sweet spot.

The hair shaft is made up of many shingles from root to tip. Depending on several factors—pH being a large one—you can influence whether the shingles lay flat or not. As a result, the pH level varies by product in order to deliver differing results by hair type. 

The pH levels for each product can be found under the “Best for Hair That’s” or “Best for Skin That’s” tab on each individual product’s page.

The hair shaft is made up of many shingles from root to tip. Depending on several factors—pH being a large one—you can influence whether the shingles lay flat or not. As a result, the pH level varies by product in order to deliver differing results by hair type. 

The pH levels for each product can be found under the “Best for Hair That’s” or “Best for Skin That’s” tab on each individual product’s page.

Shipping + Returns

We currently ship in the U.S. and Canada.

Shipping fees are waived on domestic orders exceeding $40 and Canadian orders exceeding $50 USD. For orders below our free shipping threshold, we share the cost of shipping with our customers and charge a flat fee of $8 for domestic orders and $15 USD for Canadian orders.

Domestic shipments are typically received within 5-7 business days upon placement of the order, and orders shipping to Canada are typically within 8-10 business days. If your order has not shipped by the end of that window, please contact customer service right away. 

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Our fulfillment team works fast, so we are unable to cancel or change orders once they are placed. Please double check to make sure your shipping address and cart items are correct before checking out.

If you entered the wrong shipping address during checkout, please contact UPS once you receive your tracking number. They may be able to reroute your package. Otherwise if you are unhappy with your purchase, all full-sized items purchased domestically can be returned or exchanged within 30 days

All full-sized products purchased domestically can be returned or exchanged within 30 days. Exchanges are free, but returns are subject to a $8 restocking fee regardless of qualification for free shipping at the time of purchase. Refunds will be received via the original payment method or store credit. For Canadian customers, all purchases are final.

We process returns and refunds as soon as your package is scanned by the post office, but it can take your bank up to several additional business days to post the refund to your account. Please allow 1-2 weeks for the refund to appear on your credit card statement. 

Choosing the right hair care shouldn’t require a PhD. Take our short and we’ll find the perfect combo for you and your locks.